Get help

Taking the first step can often be the most difficult part, but Steps2Wellbeing is here to support you.

We can guide you through the referral process, we’ll listen to what you have to say and determine the best type of treatment for you.

Is Steps2Wellbeing right for me?

Often people don’t realise that they are experiencing anxiety or depression and may not be sure what they are.

But if you are feeling low, worried are stressed, even if you don’t know why or think it’s not ‘that bad’, we encourage you get in touch as soon as possible.

Steps2Wellbeing is available to adults over 18 registered with a GP in Dorset or Southampton City. We offer talking therapies including counselling, online courses, Cognitive Behavioural Therapy (CBT) and guided self-help to support you with common mental wellbeing issues like depression and anxiety.

If you are in crisis or need urgent help, follow the link below.

Help me now

I have a physical health condition that affects my mental health

Can Steps2Wellbeing help?

If you are living with a long-term health condition or long-lasting physical symptoms that affect your mood our Body and Mind service can help.

Go to Body and mind

I am having problems at work, can Steps2Wellbeing help?

Steps2Wellbeing offer patients an Employment advice service that can help if you are having work related issues like:

· Your mental health is affecting your ability to work

· Work is making you feel stressed or burnout

· You are looking for work

· Dealing with retirement, redundancy, and maternity leave

Visit the Employment advice service

How do I sign up to Steps2Wellbeing?

The first step is completing a self-referral form on this website. You can either complete the form here or let our friendly digital assistant Wysa help you. If you prefer, you can refer yourself over the phone.

Refer myself

I am currently being seen by a Community Mental Health Team (CMHT)

If you are seeing a Psychiatrist or other healthcare professional from a Community Mental Health Team (CMHT), please ask them if a referral to Steps2Wellbeing would be a helpful part of your treatment plan.

They will make the referral for you, making sure that both teams can work together to provide the right care for you.

I’ve completed a referral form, what happens next?

After you have completed a self-referral form, we will arrange a call with one of our Psychological Wellbeing Practitioners (PWPs). We call this your ‘initial assessment’.

After you book your assessment, you’ll get a questionnaire to fill out. This is sent by Wysa, our friendly AI helper. The PWP doing your assessment will then receive your responses. Filling this out before your assessment gives your PWP more time to talk to you about your current difficulties.

These assessments help us to understand a bit more about why you have contacted us and what issues you may be having.

At the assessment the PWP will explore treatment options with you. This may include the options below or directing you to other services or organisations.

You’ll be guided through your treatment by one of our therapists or practitioners.

What treatment does Steps2Wellbeing offer?

We understand that everyone is different, and that your treatment should be tailored to you.

The most common treatments we offer are:

• Courses and webinars

• Cognitive Behavioural Therapy (CBT)

• Counselling or talking therapy

• Guided or independent self help

We are always working to offer a choice in how people can access treatment. This could be:

• Through an online program

• An online webinar or course

• A one-to-one video or phone call with a therapist

• A one-to-one in person meeting with a therapist

Does online therapy work?

Thanks to video calling technology, you can access our services from the comfort of your own home. Online therapy and telephone therapy has been shown to be as effective as in person therapy.

Some people may even choose computerised treatment where you can access resources and support at any time and fit it around your busy life.

All our online and computerised treatments are carried out securely through NHS approved, secure online platforms, meaning that is safe, private and confidential.

Peer support

Steps2Wellbeing offers patients contact with Peer Support Practitioners (PSPs). They have all experienced mental health difficulties like anxiety and depression and are involved in producing and delivering treatments like courses and computerised CBT (Cognitive Behavioural Therapy). Our PSPs can help you to realise what you are going through is normal and your feelings are valid. After your treatments ends, you can attend one of the peer support groups to check in and reflect on your mental wellbeing.

I’m a new parent, how can Steps2Wellbeing help me?

At Steps2Wellbeing we understand that your mental health can be affected during pregnancy and after you have given birth.

Becoming a parent can be a very emotional and challenging time. Along with the joy and happiness of having a baby, it can make you feel down, stressed, or anxious

New parents can access specialist perinatal support by self-referring to Steps2Wellbeing.

To find out more, click the button below.

New parents

What happens if Steps2Wellbeing isn’t right for me?

We’ll do our best to find a course of treatment that we think will work for you. Sometimes Steps2Wellbeing’s treatments may not be the best for your needs. If this is the case, we will point you in the direction of appropriate services and organisations. It’s often possible for us to help you referral to other services, if you would like us to.