Steps 2 Wellbeing

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Getting Help

Ways to Access Support

There is a range of ways to interact with the services we offer including one to one sessions with a therapist or counsellor, courses to attend, and digital solutions including online consultations, webinar-based groups, and other app and online based tools. Find out more about some of the options below.

One to one

Meeting with your therapist or counsellor regularly to work on your current problems or issues-with a focus on what changes you can make to improve your situation. These meetings will be based at one of our dedicated venues, or one of a range of other locations including private rooms within local doctor's surgeries.


We offer a variety of different courses across our services. Courses are run with groups of people, giving you the opportunity to meet with others who may experience similar problems to you. This can help you to feel less alone or isolated by your problems.

Often people feel nervous when they first join a group of people for a course. The course leaders will help people to feel at ease when you first join and throughout the course. Often different group members can provide support and reassurance for each other.

Courses are offered both at low intensity and high intensity levels. Low intensity courses are run by a trained Psychological Wellbeing Practitioner, and high intensity courses are delivered by our CBT therapists or counsellors. Courses tend to be focused on specific issues such as obsessive compulsive disorder, or depression.


Many of our courses are also offered as webinars- online sessions that you can access from the comfort of your own home through a PC, tablet or smart phone. Our webinar courses are broadcast live, with an option to type questions to the person leading the course. These courses are regularly available, decreasing the time you need to wait before accessing treatment- and you’ll be sent videos when your course ends so you can re-watch them whenever you wish.

If it is decided that you would benefit from one of our online webinar courses, you will be added to a course that suits your availability. You will then be sent the link to the online course via email prior to the session. During the time/date of the appointment, just click the link. If you are slightly early, you will see a window informing you that ‘the broadcast has not started’. It will automatically start when the therapists are ready.

Digital Consultations

We can offer one to one appointments through AttendAnywhere, which is a secure online digital consultation platform. This enables you to see your therapist face to face without leaving your own home.

You can find out more about our webinars and online consultations in your area by clicking here.

Computerised CBT with Ieso.

Cognitive behavioural therapy (CBT) is one type of help that many people find improves their quality of life. It’s a form of psychological therapy that helps you spot how some of your thoughts affect your actions and feelings which can improve how you feel, day-today.

CBT is traditionally delivered face-to-face. However, with Ieso, therapy takes place online making it much easier to access, as well as less daunting. Evidence shows that just as many people feel better after having CBT online as they do face-to-face. It is proven to be effective in treating a wide range of emotional health problems including stress, depression, anxiety and postnatal depression.

Online CBT is exactly the same as face to face CBT, other than that the conversation is typed on your computer. You’re still in a one-to-one conversation with a fully qualified therapist, usually for 60 minutes. The only difference is that you type your responses. Therapy is available 7 days a week, at a time to suit you including the evenings and all that is required is a PC, tablet or smartphone.

You might find online CBT helpful if you:

  • like the idea of having a therapist’s undivided attention, discreetly without the pressure of being in the same room

  • would like to be able to go back and review the advice you received between sessions and after the treatment has ended

  • would find it difficult to travel to a therapist each week

  • enjoy chatting to friends and family on social media or messaging services

  • can’t easily go to appointments during the working day, due to your personal commitment

  • value taking time to reflect and think about how you answer questions

You can find out more about Ieso and how it works in by watching this video here.