Steps 2 Wellbeing

Getting Help

Step 2 support.

Once you have taken the first step of a referral, our support often starts with 'Low intensity' or "step 2" support. These treatments are the least burdensome and lightest touch we offer, and are delivered by a trained Psychological Wellbeing Practitioner (PWP). Find out more about our PWPs here.

Pure self help

Pure self-help involves addressing your difficulties without regular support from a practitioner. If this is deemed the most appropriate way of helping, or if you feel that you would prefer or benefit most from this approach, then we can guide you to appropriate resources and information for you to access when and how you wish. This can be the least burdensome way of tackling your problems.

If you choose to be assessed by the service and feel motivated to address things on your own then the Psychological Wellbeing Practitioner who conducts your assessment will make recommendations suitable to the problems you wish to overcome.

Guided self-help

Guided self-help involves learning Cognitive Behavioural Therapy (CBT) techniques which can help you manage your own symptoms, but with the support of a trained practitioner.

Whilst sticking to self-help techniques can be difficult, it can be much easier to do with input from others. Guided self-help means someone guiding you to help yourself. Much like a coach, a Psychological Wellbeing Practitioner (PWP) will help you stick to the interventions by supporting and motivating you. Information, resources, and tasks to help you overcome your difficulties will be provided for you by your PWP.

Guided self-help may be delivered over the telephone or face-to-face with the appointments spaced out to allow you to work on tasks which help you to address your difficulties between your sessions.

Computerised CBT

Computerised Cognitive Behavioural Therapy (cCBT) is a CBT based programme provided on the internet, which you will undertake with the support of a Psychological Wellbeing Practitioner. Although computerised CBT is a fairly new concept it has been found to be as effective at treating depression and anxiety as medication.

Using an online system means you can access the therapy at a time that suits you and work at your own pace. The programme will set you tasks to do in-between sessions and your practitioner will check in with you to see how you are getting on and ensure you're supported throughout.

We use the NHS recommended program SilverCloud, which was produced using clinical expertise and over 10 years of research and testing. If cCBT is likely to help, you will be able to register and have your own user account and work through programmes developed for your specific level of depression or anxiety. SilverCloud also has specific packages tailored for students.

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