There are lots of organisations and services both nationally and locally that can offer information and support around particular issues.
The Psychological Wellbeing Practitioner (PWP) who conducts your assessment will have good knowledge of these organisations, and may recommend that you access support through them either instead of, or alongside, the Steps 2 Wellbeing Service.
For example you might need help to find work, deal with money worries, or learn different ways of coping with a physical health condition.
Occasionally, we may suggest that it would be helpful if you dealt with certain problems before commencing treatment with us; for example, to reduce unhelpful levels of alcohol or drug usage. If this is the case, your PWP will discuss this with you and you can self-refer back to our service when you are ready.
You may find our information section helpful. This tells you more about the different kinds of problems that people tend to bring to us, and also gives links to some helpful organisations.
If you are feeling very distressed, despairing or suicidal and need immediate help please contact your GP and request an emergency appointment, contact the Samaritans on 116 123, or go to your nearest Accident and Emergency Department.
If your GP surgery is not open, you can contact the NHS Out of Hours Medical Service on 111. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation. If you feel at harm to yourself or from other – go straight to your nearest Accident and Emergency.
If you are concerned that someone else is very distressed and might be considering suicide please encourage them to contact their GP and make an emergency appointment. Alternatively you might wish to encourage them to speak to the Samaritans on 116 123.
If you are concerned that someone is about to act on thoughts of hurting themselves you might wish help them attend the nearest Accident and Emergency Department. Alternatively, you may choose to contact the Police on 999.
Similarly, if you become concerned that someone is at risk of hurting somebody else
If you feel you need to talk to someone in confidence, the Samaritans are available 24 hours a day, 7 days a week on:
Tel: 116 123
(TEXT MESSAGE ONLY number available on 07725 909090)
There are also local Samaritans branches across Hampshire and Dorset.