Supporting you to feel better
Most of us feel sad, anxious, low or stressed now and again in response to particular events in our life. Whilst for most people this is short lived, for others in can cause ongoing distress, a sense of hopelessness about the future and impact on their quality of life. However there is support available to help you overcome your difficulties.
The Steps to Wellbeing Service is a free, confidential, NHS service, for people aged 18+. We provide a service across the county of Dorset, and in Southampton, for people registered at either a Dorset or Southampton GP surgery.
We offer a range treatments for people experiencing problems with low mood/depression, anxiety or stress. Some of the problems people might access our service for include:
The treatments we provide are all evidence based, which means that there is a substantial body of research to show that the treatments provided work. We provide support either over the telephone, face-to-face, in groups or via the internet. This ensures that our services are as accessible as possible.
We are a self-referral service which means you can contact us directly to access our services. We also accept referrals from GPs and other healthcare professionals.
Please explore our website which provides information regarding who we are and the services we offer. If you have any questions or comments please do not hesitate to contact us.
If you are feeling very distressed, despairing or suicidal and need immediate help please contact your GP and request an emergency appointment, contact the Samaritans on 116 123, or go to your nearest Accident and Emergency Department.
If your GP surgery is not open, you can contact the NHS Out of Hours Medical Service on 111. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation. If you feel at harm to yourself or from other – go straight to your nearest Accident and Emergency.
If you are concerned that someone else is very distressed and might be considering suicide please encourage them to contact their GP and make an emergency appointment. Alternatively you might wish to encourage them to speak to the Samaritans on 116 123.
If you are concerned that someone is about to act on thoughts of hurting themselves you might wish help them attend the nearest Accident and Emergency Department. Alternatively, you may choose to contact the Police on 999.
Similarly, if you become concerned that someone is at risk of hurting somebody else
If you feel you need to talk to someone in confidence, the Samaritans are available 24 hours a day, 7 days a week on:
Tel: 116 123
(TEXT MESSAGE ONLY number available on 07725 909090)
There are also local Samaritans branches across Hampshire and Dorset.