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Your Assessment

We want to ensure that you receive the most appropriate help for the problems you are experiencing.

To do this we first need to understand how you are feeling, what the problems are, and what you want to get from accessing support.

Once you have been referred to the service (or have chosen to self-refer), if appropriate we will arrange a convenient time with you to do an assessment. The assessment will take roughly 30-40 minutes and will either be over the telephone or face-to-face. If you are doing an assessment over the telephone it is helpful if you are in a quiet place where you won’t get disturbed.

Most of our assessments are conducted by our Psychological Wellbeing Practitioners (PWPs). Our PWPs understand that accessing support can often be quite scary. When they first speak with you they will explain how the session will work and try to put you at ease. They are trained to assess your needs and discuss with you the different types of support that we can provide. This is essential as it helps you to make the right choice about what type of support you need.

As part of the assessment process you will be asked to complete a questionnaire. This is used to help us understand the severity of your problems. We will redo the questionnaire throughout your time with the service to help us see whether the support you are receiving is helping.

Your assessment is also a good opportunity for you to ask any questions you might have about the problems you are experiencing or the services that we provide.

Questionnaires for Assessment

MDS questionnaire

Download: MDS questionnaire

Steps to Wellbeing and Patient Information

Download: Steps to Wellbeing and Patient Information

Treatment and Confidentiality Form

Download: Treatment and Confidentiality Form

More information & support

Need help now? Click for contact details

Service User stories

Find out about the assessment phone call
Click to view video