At the end of your first appointment the Psychological Wellbeing Practitioner (PWP) who assessed you will discuss with you the different types of support the service can provide.
It is really important that you can access the support most likely to help with the problems you are experiencing. Some of the ways we can help include:
- pure self help (a book or website)
Alternatively it may be felt that there are other services who would be better able to provide the support you need. If this were the case your PWP would discuss this with you and either provide you with information so you could contact the other service or make a referral on your behalf.
It is important to the service that you are involved in all decisions about your care and that the process is clear to you. If you have any questions regarding your engagement with the service please don’t hesitate to contact the service.
If you are feeling very distressed, despairing or suicidal and need immediate help please contact your GP and request an emergency appointment, contact the Samaritans on 116 123, or go to your nearest Accident and Emergency Department.
If your GP surgery is not open, you can contact the NHS Out of Hours Medical Service on 111. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation. If you feel at harm to yourself or from other – go straight to your nearest Accident and Emergency.
If you are concerned that someone else is very distressed and might be considering suicide please encourage them to contact their GP and make an emergency appointment. Alternatively you might wish to encourage them to speak to the Samaritans on 116 123.
If you are concerned that someone is about to act on thoughts of hurting themselves you might wish help them attend the nearest Accident and Emergency Department. Alternatively, you may choose to contact the Police on 999.
Similarly, if you become concerned that someone is at risk of hurting somebody else
If you feel you need to talk to someone in confidence, the Samaritans are available 24 hours a day, 7 days a week on:
Tel: 116 123
(TEXT MESSAGE ONLY number available on 07725 909090)
There are also local Samaritans branches across Hampshire and Dorset.