Self-referral - what it means and how it happens
We accept self-referrals as well as referrals from your GP. This means that you can contact us directly to access our service without first having to see your GP.
There are a number of ways that you can self-refer:
You can call us directly, just visit our Prefer to talk page for contact details for your area. A member of our admin team will answer the call and they will take your contact details and if appropriate they will arrange a convenient time for you to be assessed by one of our Psychological Wellbeing Practitioners (PWP). This may be over the telephone or face-to-face and should take no longer than 30-40 minutes.
If using the telephone is difficult for you, please use our online referral form and let us know what you need to access our services, for example a translator. We can then arrange a face-to-face appointment. You could also ask your GP, a friend or family member to support you when you call us.
You can refer online directly from our website - just click here.
You can find our referral forms at GP surgeries and clinics across the area. Alternatively you can download a referral form below. Just complete the form and post to us at the appropriate address on our contact page and we will be in touch, and if appropriate to arrange a convenient appointment. If you have a problem with completing the referral form, please phone us and we will be more than happy to help you.
Informing your GP
If you self-refer to our service we will ask your permission to inform your GP that you have contacted us. This helps your GP to ensure that you are receiving the best care from the different services you might be involved with. If you have any concerns or questions about us speaking to your GP please ask to speak with the service manager.
If you are feeling very distressed, despairing or suicidal and need immediate help please contact your GP and request an emergency appointment, contact the Samaritans on 116 123, or go to your nearest Accident and Emergency Department.
If your GP surgery is not open, you can contact the NHS Out of Hours Medical Service on 111. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation. If you feel at harm to yourself or from other – go straight to your nearest Accident and Emergency.
If you are concerned that someone else is very distressed and might be considering suicide please encourage them to contact their GP and make an emergency appointment. Alternatively you might wish to encourage them to speak to the Samaritans on 116 123.
If you are concerned that someone is about to act on thoughts of hurting themselves you might wish help them attend the nearest Accident and Emergency Department. Alternatively, you may choose to contact the Police on 999.
Similarly, if you become concerned that someone is at risk of hurting somebody else
If you feel you need to talk to someone in confidence, the Samaritans are available 24 hours a day, 7 days a week on:
Tel: 116 123
(TEXT MESSAGE ONLY number available on 07725 909090)
There are also local Samaritans branches across Hampshire and Dorset.